Order Placement, Processing, Payment, Delivery, and Refund Procedures
Order Placement Rules
- In the amoCRM widget settings, click on the payment button.
- On the opened page, enter your amoCRM account ID.
- Select a payment period from the available options.
- Choose a suitable payment method.
- Fill in the "Your email" field and, if necessary, the "Payment comment" field.
- Confirm your order by clicking the "Pay" button.
Order Processing Time
- When paying through Robokassa service, order processing and widget subscription renewal are performed automatically.
- When paying by invoice, order processing and subscription renewal are completed within 1 day.
- When paying by other agreed methods, order processing and subscription renewal are completed within 1 day.
Payment Terms
- We accept payments through Robokassa payment service, direct transfer to card or via FPS (Fast Payment System), issuing invoices for legal entities, and other payment methods by agreement.
- Payment must be made in full before order processing.
Delivery Terms
- Subscription for purchased amoCRM widgets is activated after successful payment.
Refund/Cancellation Policy
- We provide the possibility of refund for unused months.
- Refunds are made to the same account from which the subscription payment was made.
- We provide the option to exchange a subscription for unused months to another of our widgets.
- When exchanging a subscription, the amount for unused months is calculated at the current rate, then the amount is transferred to the selected widget at the minimum rate with day precision.
- Please contact our support service for detailed instructions on subscription refund or exchange.